The health and public sectors have been at the frontline of the COVID-19 pandemic response, and feedback has pointed to community communication being one of the common difficulties experienced by these organisations.
Crisis communications expert, Dave Mason, recently supported a UK NHS organisation that needed to handle high-profile coronavirus stories in the media, changes to operations and reassuring communities. Part of this process was ensuring the organisation was capable of communicating quickly and successfully with a wide range of stakeholders, users, and the local community.
In this webinar, Dave, supported by Steve Hodgson, a business continuity consultant for Clearview, will explore the topic of community communication during a crisis and explain what needs to be in place to ensure that your response can be both rapid and successful.
Areas covered will include: